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Welcome to Gansu Yide Energy Saving and Environmental Protection Co., Ltd.!

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Technical Support

Rong Zhu is tough, unswerving, surpassing himself, being the first
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Technical commitment

Providing extreme service is Yide Energy's unremitting pursuit

1

Ensure that all equipment provided meets the relevant national technical standards, and passed the ISO quality management review of the authority.

2

Organize production in strict accordance with product quality standards and relevant enterprise product implementation standards and technical regulations. Unqualified products are not shipped.

3

Guarantee not to compete at below-cost prices and resist supply requirements that do not meet product quality standards.

4

Comply with contract law, advertising law, do not make false advertisements, do not mislead consumers, do not resist the products of others, and do not damage the reputation of other companies.

5

Due to the company's growing and gradual misappropriation, improper use of our company's pictures and materials for improper publicity, rights protection may be late, but it will never be absent.

Technical Services

  • pre-sale service

    Provide customers with practical and feasible design solutions and assistance with installation solutions, including collecting local air temperature parameters, providing heating area, building energy efficiency, providing carbon dioxide air source heat pump heating planning and design, systematic building plane and space layout design, and assisting heat source replacement Thermal design.

  • Sale service

    CO2 air source heat pump heating construction installation instructions and coordination with customers. Specific air source heat pump installation instructions include host installation, installation of antifreeze circulation, piping, accessory installation, pipe insulation and anticorrosion, control system installation, heating system engineering acceptance and antifreeze. Protection function test.
  • After sales service

    ① Carbon dioxide air source heat pump start-up inspection review; ② Solenoid valve electric continuity check; ③ Circulation pump troubleshooting; ④ Water temperature and water level unsuitable adjustment; ⑤ System operation knowledge training; ⑥ Air source heat pump working principle and system operation training; ⑦ Improper operation Failure guidance.

Unified national service hotline

7 * 24-hour telephone service, free consultation and maintenance services; 3 months for system maintenance of equipment; 365 days full-time service.
The repair time of the fault is not more than 8 hours; if important parts need to be replaced, the repair time can be appropriately extended but cannot exceed 48 hours.

0931-8550291

Product warranty

  • 1

    All goods are guaranteed for free for 24 months from the date of completion and acceptance. The free maintenance period is 5 years. The equipment provides free maintenance services to ensure the normal use of the equipment. After the warranty period expires, technical support and after-sales service will continue to be provided at a favorable price.

  • 2

    The paid warranty period for this equipment is 20 years (the whole service life of the heat pump host is not less than 20 years). During the life of the main equipment, the company is responsible for ensuring the safe operation of the heat pump, and the company shall bear the losses caused to the bidder or the operating unit due to the company's responsibility (such as product quality defects).

  • 3

    The manufacturing date of all parts provided by the company is within 4 months of the complete machine date stipulated in the contract. All parts and the quality of the whole machine are the responsibility of the company and the manufacturer.

  • 4

    The scope of the company's supply includes equipment design, manufacturing, supply, transportation, storage, assistance in installation, assistance in commissioning, cooperation with acceptance, operation and technical staff training, warranty period (24 months from completion of acceptance) and maintenance activities during the warranty period. . All equipment is delivered by the company to the designated location to assist in installation and commissioning.


Friendly link: CO2 heat pump BOT & heat pump rental clean heat source station
Copyright © 2006-2019 Gansu Yide Energy Conservation and Environmental Protection Co., Ltd.All rights reserved Record number: Long ICP No. 14000331
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